Check eligibility for every car finance agreement since 2007·SRA Regulated · No. 659355
Locksley Law
Support

Client Support

How to reach us, accessibility options, and support resources for clients who need extra help.

How to Contact Us

Phone

0330 127 1950

Monday–Friday, 8am–4pm. Standard-rate charges apply.

Email

contact@locksleylaw.co.uk

We aim to respond within one business day.

Post

2a Egerton Crescent Manchester, M20 4PN

Locksley Law (RH Law Ltd)

Accessibility Support

We are committed to making our services accessible to all clients. If you need any adjustments, please let us know and we will do our best to help.

Vision assistance

Our website supports your browser's built-in text-size adjustments. Most browsers allow you to increase text size using Ctrl + (Windows) or Cmd + (Mac). Screen reader software and text-to-speech technology are also compatible with our pages.

Hearing or speech needs

Relay UK is available for clients who are deaf, hard of hearing, or have a speech impairment. Dial 18001 followed by our number (18001 0330 127 1950) to use this free service.

Nominating a representative

If you would prefer someone else to communicate with us on your behalf (for example, a family member, carer, or power of attorney), please contact us to let us know. We will need written confirmation of their authority to act for you.

Additional needs

If you have any other accessibility requirements — including learning difficulties, physical disabilities, or language support — please get in touch and we will make reasonable adjustments to support you.

Bereavement Notification

If you need to notify us of the death of a claimant, please contact us with the full name and claim reference number. We will handle your notification with sensitivity and advise on next steps as appropriate.

Email us at contact@locksleylaw.co.uk or call 0330 127 1950.

Additional Support Resources

If you or someone you know is going through a difficult time, the following organisations offer free, confidential support:

Mind

Mental health charity

0300 123 3393

Rethink Mental Illness

Mental health support

0300 500 0927

CALM

Campaign Against Living Miserably

0800 58 58 58Free

Samaritans

Available 24/7

116 123Free

Macmillan Cancer Support

Cancer support

0808 808 0000Free

Alzheimer's Society

Dementia support

0300 222 1122

Cruse Bereavement Support

Bereavement support

0808 808 1677Free

Vulnerable Client Policy

We recognise that some clients may be in vulnerable circumstances — whether due to health, financial pressures, bereavement, or other life events. Our team is trained to identify and support clients who may need additional care.

If you feel you may benefit from additional support at any point during your claim, please tell your case handler or contact us directly. You can also read our full Vulnerable Client Policy (PDF).